If you want to book an non-urgent appointment online see under "Online Services" below. In order to use this service you need to register for it. Forms for this are available at the reception in the Vale Centre.

Click Here On-line Triage 


Oakview Medical Practice, Alexandria

Coronavirus is placing considerable pressure on NHS Scotland and this surgery. But if you need to be seen please contact the surgery and we will phone you back and speak to you, we could organise a video call deal with your problem on the phone or arrange for you to attend the practice.


We will be asking questions to get you seeing the right person; for the right treatment; at the right time. If you do NOT wish to say please complete our on line consult and it will be sent to the Doctor to review.

Do not attend the surgery to request an appointment for any reason you must phone first or use our online triage service.

For Advice and Employer Isolation notes please visit website below.

Renton Hub

If you have travelled to a risk area and have no symptoms or simply seek advice visit NHS Inform or 0800 0282816


If you have travelled to a risk area and have symptoms of fever , cough or breathing difficulties or if you have had contact with a definite test proven case of coronavirus please call 111



If you have symptoms such as a fever, cough or altered taste or smell you should self isolate for 14 days from the onset of symptoms. If you live with someone who has symptoms you must also isolate for 14 days

If you more severe symptoms and shortness of breath, please call 111


Is your call absolutely necessary or you can use our online triage service.


We will need to ask you some questions about your call so please be understanding and respectful of our staff of our staff during this process.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Download our latest Practice Leaflet from "Downloads and Links" under the "Clinics & Services" tab (above).


The Vale Centre for Health and Care has suitable access for disabled patients, and all of the patients' areas, including the waiting room, consulting rooms and toilets have wheelchair access. A hearing loop is in in place at the front reception desk and a wheelchair is also available. Designated disabled parking spaces are located nearest to the entrance of the centre.

Renton IHLC was purpose-built to accommodate patients with physical disabilities.


(Site updated 15/09/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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